Saturday 10th January 2026
by inAfrika Newsroom
Tanzania has again entered the World Bank’s highest category for digital government maturity. The GovTech Maturity Index (GTMI) 2025 placed the country in Group A (Extensive GovTech Maturity). The recognition points to systems that run, not just policies that promise.
The World Bank’s GTMI checks how governments use ICT in practice. It looks at the presence and implementation of key foundations. These include policies, laws, guidelines, core digital systems, and service delivery evidence. Tanzania’s briefing says the GTMI 2025 report came out in December 2025.
Tanzania describes the 2025 outcome as its second top-tier recognition under the World Bank’s assessment. It also cites the earlier GTMI cycle as the first major breakthrough. In that round, which covered 198 countries, Tanzania reportedly moved from 90th (2021) to 26th (2022). It also shifted from Group B to Group A, according to the same briefing.
In the 2025 GTMI context, Tanzania is described as one of only five African countries in the top group. The others named are Kenya, Egypt, Uganda and Rwanda. As a result, Tanzania sits in a small African cluster linked to advanced GovTech capability.
Tanzania links the Group A outcome to progress across four GTMI areas. These are core government systems, online public services, digital citizen engagement, and GovTech enablers. The enablers include policies, laws, regulations, standards and guidelines.
First, Tanzania points to core systems and interoperability. These tools reduce repeated paperwork and speed up workflows. Tanzania highlights the Human Capital Information Management System (HCIMS) for public service and payroll processes. It also cites the Ajira Portal for recruitment.
In addition, Tanzania highlights interoperability across institutions. It points to the Government Enterprise Service Bus (GovESB) as the integration backbone. The government says GovESB enables secure and efficient data exchange. Therefore, it expects fewer duplicated records and faster services.
Second, Tanzania points to major service platforms. It cites the Government e-Payment Gateway (GePG) for government payments. It also cites the National e-Procurement System (NeST) for procurement processes. Moreover, it references TAUSI for local government service access. In that framing, online services should become easier and cheaper to reach.
Tanzania also cites citizen engagement as a key part of the story. It points to e-Mrejesho as a feedback channel. The platform allows citizens to submit opinions, complaints, advice and compliments. It also supports feedback from government. In turn, Tanzania says this can strengthen transparency and accountability.
Eng. Benedict Ndomba, Director General of the e-Government Authority (e-GA), said the World Bank used an evidence-driven process. He said the process ran for about a year. He linked the outcome to verified records on ICT use across countries.
“This achievement is evidence that the country is on the right path in building a digital government,” Ndomba said. “The World Bank conducted this study for about a year while collecting evidence and various records on the use of ICT in government across different countries,” he added.
Ndomba urged public institutions to follow national laws, regulations, standards and guidelines. He also called for stronger citizen engagement systems. In addition, he urged institutions to integrate through GovESB.
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